LIFETIME memory module Standard Warranty Replacement

Qualification Requirements:

• DOA or Defective Item RMA approval

Instructions:

• Ship the DOA or Defective item back only after RMA approval.
• Mark the RMA number clearly on the outside of your package, if not, your package will be refused.
• Include your PRO Memory Upgrade invoice number and the complete product.
• For your protection, please use a shipping method that requires our signature.
• Do NOT use a standard envelope; postal mailing machines will frequently damage or cause the product to be lost from the envelope.
• The credit card charge will be reversed upon receipt of the DOA/Defective item.

Qualification Requirements:

• DOA or Defective Item RMA approval
• Approval from Technical Support Staff

Instructions:

• Your Credit Card will be charged for the replacement part.
• The replacement part will be shipped with a return shipping label.
• The credit card charge will be reversed upon receipt of the DOA/Defective item.

Qualification Requirements:

• Must be purchased from PRO Memory Upgrade
  
• Must have purchased less than 30 days from inquiry date
• Return Item RMA Approval
• Must be in original shipped new condition

Instructions:

• If purchased more than 30 days ago:
• You cannot return, only replace product unless it is defective. If there is a problem with your part, please follow our warranty replacements process on this page.

 If purchased less than 30 days ago:

• Request a return material authorization (RMA) number before sending your product back.
• Mark the RMA number clearly on the outside of your package, if not, your package will be refused.
• Include your PRO Memory Upgrade invoice number and the complete product.
• For your protection, please use a shipping method that requires our signature.
• Do NOT use a standard envelope; postal mailing machines will frequently damage or cause the product to lost from the envelope.
• The credit card charge will be reversed upon receipt of the DOA/Defective item.

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